Inyake

Privacy Notice

Last updated: March 2, 2026

Inyake.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Inyake Technologies Private Limited and its affiliates (collectively "Inyake") collect, use, and share information in connection with your use of our websites, applications, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

By using our Services, you consent to our collection, use, and disclosure of your information as described in this Privacy Notice. If you do not agree with the terms of this Privacy Notice, please do not access or use the Services.

1 What Personal Information About Customers Does Inyake Collect?

We collect your personal information in order to provide and continually improve our products and services.

Information You Give Us

We receive and store any information you provide in relation to Inyake Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Services.

  • Identity Information: Name, address, phone numbers, and email address
  • Payment Information: Credit card, debit card, UPI details, bank account information
  • Location Information: Delivery addresses, GPS location when enabled
  • Account Credentials: Username, password, and security questions
  • Profile Information: Age, gender, occupation, and interests
  • Content: Reviews, ratings, photos, and comments you share
  • Documents: ID proofs for verification purposes
  • Communications: Emails, chat messages, and support inquiries

Automatic Information

We automatically collect and store certain types of information about your use of our Services.

  • Device Information: Device type, operating system, unique device identifiers, browser type
  • Log Information: Access times, pages viewed, IP address, referring URL
  • Purchase & Content History: Products you view, search queries, purchase history
  • Interaction Data: Products added to cart, wishlist items, notification interactions
  • Location Data: IP-based location, GPS (with your permission)
  • App Usage: Features used, session duration, crash reports

Information from Other Sources

We may receive information about you from other sources.

  • Third-Party Services: Information from Google, Facebook when you sign in
  • Business Partners: Co-branded offers, promotions, delivery partners
  • Credit Bureaus: Credit history for payment processing
  • Public Databases: For fraud prevention and verification
  • Marketing Partners: Demographic and preference data

2 How Does Inyake Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase & Delivery

Process transactions, deliver products, manage orders, and send order updates and notifications.

Recommendations

Provide personalized product recommendations, deals, and content based on your interests and purchase history.

Customer Support

Respond to your inquiries, resolve disputes, troubleshoot problems, and provide customer service.

Security & Fraud Prevention

Detect and prevent fraud, unauthorized activity, abuse, and security threats.

Marketing & Communications

Send promotional messages, special offers, and updates about our services (with your consent).

Analytics & Improvements

Analyze usage patterns, conduct research, and improve our products, services, and user experience.

3 Cookies and Other Identifiers

To enable our systems to recognize your device and provide features to you, we use cookies and other identifiers.

Cookie Type Purpose Duration
Essential Cookies Required for basic site functionality, login, shopping cart Session / 1 year
Functional Cookies Remember your preferences, location, language settings 1 year
Analytics Cookies Understand how visitors use our site, improve user experience 2 years
Advertising Cookies Deliver personalized ads, measure ad effectiveness 90 days

Your Choice: You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

4 Does Inyake Share Your Personal Information?

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

We may share your personal information with:

Third-Party Service Providers

Payment processors, delivery partners, cloud storage providers, analytics services who process data on our behalf.

Sellers & Vendors

Sellers on our marketplace to fulfill your orders, provide customer service, and handle returns.

Business Partners

For co-branded promotions, joint marketing campaigns, or when you participate in offers from our partners.

Legal Requirements

When required by law, legal process, litigation, or requests from governmental authorities.

Business Transfers

In connection with any merger, acquisition, reorganization, or sale of assets.

5 How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

Encryption

SSL/TLS encryption for all data transmission and at-rest encryption for stored data.

PCI-DSS Compliant

Payment processing adheres to Payment Card Industry Data Security Standards.

Access Controls

Strict access controls and authentication measures for employee access to data.

Regular Audits

Regular security audits, penetration testing, and vulnerability assessments.

Your Role: Protect your password and don't share it with others. Sign out when using shared computers. Enable two-factor authentication for added security.

6 What Choices Do I Have?

You have several choices regarding your information:

Access & Update Information

You can access and update most of your personal information through Your Account settings. This includes your name, address, phone number, and payment methods.

Communication Preferences

You can opt out of promotional emails by clicking "Unsubscribe" in any email or adjusting your notification preferences in your account settings.

Location Information

You can disable GPS/location services on your mobile device or in app settings at any time.

Interest-Based Advertising

You can opt out of personalized advertising through your account settings or industry opt-out tools.

Delete Your Account

You can request deletion of your account and associated data by contacting our support team. Some information may be retained for legal or legitimate business purposes.

Data Portability

You can request a copy of your personal data in a structured, commonly used format.

7 Children's Privacy

Inyake Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our systems.

8 Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on:

  • The nature of the data and why it is collected
  • Legal, regulatory, and contractual requirements
  • Business needs for service improvement and fraud prevention
  • Your requests for account deletion

9 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Notice or our privacy practices, please contact us:

Data Protection Officer

privacy@inyake.com

+91 93545 67705

Registered Address

Inyake Technologies Private Limited
Delhi, India
110001

10 Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated notice on our website with a new "Last Updated" date
  • Sending you an email notification (for significant changes)
  • Displaying a prominent notice on our Services

We encourage you to review this Privacy Notice periodically to stay informed about our information practices.